FAQ

You can visit the locations page to know the opening hours of your preferred location.

We are located inside the airport, after security. You need a valid boarding pass to access our spas. You can visit the locations page to discover our locations worldwide.

Passengers who are in transit within the same terminal or in an airport with interconnected terminals are able to use our facilities.

At our U.S. locations, you can access the spa upon arrival when traveling on domestic flights. For international flights in North America, as well as in the Middle East and Asia, access is available only from the Departure area.

Our spa accepts all major credit cards, such as Visa, Mastercard, and American Express, as well as cash payments. We don’t accept payment by cheque or Apple Pay.

For cash payments, we accept the local currency of the country where the spa is located. We also accept a list of different currencies in some of our locations.